Latest · Automation · 6 min read
Using AI in business workflows without losing control
Where AI genuinely saves time in operations, and the three rules we follow so a person stays in charge.
Divya Rao ·
Insights
Things we've learned.
Short articles, guides and checklists from building real software. Free to read, with no sign-up.
Articles
Notes from building.
Showing 9 articles.
Process · 5 min read
What happens in the first week of a software project
No slide decks, no feature lists. Why we spend week one watching the work instead.
Process · 7 min read
Build, adopt or extend: choosing how to work with a software partner
A plain-language guide to the four ways to engage a software company, and when each one fits.
Engineering · 6 min read
Why we run one shared delivery layer
The reasoning behind ICDN, and what we got wrong the first time.
Product · 5 min read
Designing approvals people actually use
What we learned designing Lever Today around daily operations.
Process · 4 min read
Why we roll out to one team first
One team, then four, then everyone, and what each stage teaches you.
Engineering · 5 min read
One audit trail, every product
Why attribution belongs in the platform, not in each product's backlog.
Product · 6 min read
Designing for the depot, not the desk
What SmartDelivery taught us about interfaces used standing up.
Engineering · 5 min read
Security is part of the build, not a review at the end
The six security habits we bake into every project from the first commit.
Process · 4 min read
How we decide a release is ready
The questions we ask before a build is allowed to reach real users.
Guides & checklists
Free tools for your next project.
Use them on your own, or with any software company. Tick boxes as you go, then print or save as PDF.
Checklist · 8 min
Software project scoping checklist
Thirty questions to answer before you ask anyone for a quote, so the estimates you get back are worth comparing.
Checklist · 6 min
Release readiness checklist
The questions our quality pod asks before a release reaches real users. It turns “are we ready?” into evidence.
Guide · 7 min
A security baseline for business software
The minimum security every business application should have, explained without jargon, with questions to ask your team or vendor.
Template · 4 min
Software project brief template
A one-page brief you can fill in and send to any software company (ours or anyone else's) to get faster, comparable proposals.
Media kit
Our logo and colours.
For partners, press and event organisers. Please don't recolour, stretch or redraw the logo.
Company facts
Brand colours
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#F7941D - Espresso
#35211A - Ink
#09090B - Paper
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